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FAQ & policies
Cancellation policy
A course is confirmed once at least 2 students are enrolled. If we have to cancel it, we'll let you know at least 24 hours in advance and refund you in full.
Your place is confirmed once we've received your payment and agreed together on your level (after a short level test if needed).
Once a course is confirmed, we can't refund missed classes or withdrawals, but we may be able to offer you a place in another course instead.
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